The Promise House Family Resource Center serves the City of Martinsburg and Berkeley County. The Promise House is designed to be a one-stop assistance center to provide comprehensive services to individuals and low-income families. New services are being developed in partnership with several local social service organizations. Please call for the most up-to-date offerings.
Ongoing Services
- Basic Needs & Emergency Assistance– Utility
- Information & Referral Services
- Children’s Health Insurance Program (CHIP)
- Supplemental Nutrition Assistance Program (SNAP)
- Volunteer Income Tax Assistance (VITA)
- Case Management (by appointment)
Hours of Operation
Monday – Thursday 9:00 am – 4:00 pm
Office Location
224 South Queen Street Martinsburg, WV 25401
Phone: (304) 267-8837 Fax: (304) 267-8833